Specialized telephony assurance
Understanding and managing end to end ICT Connectivity infrastructure, contractual obligations, usage and costs is a highly technical undertaking which most companies do not understand or manage adequately. In most cases Finance will process payments because they are “in range” of expected values and IT don’t know if all telephony works as the invoices are being processed. Do you know what you are paying for?
Through a detailed assessment of your environment:
- Fully understand your Telephony landscape
- Gain insight into usage
- Have a central view of the costs
- Manage contracts and devices
- Reduce and recover unnecessary/incorrect cost
- Negotiate current and future rates based on evidence
- Monitor success of the changes made
- Implement a Telecommunications strategy
- Increase efficiency of Telephony by optimising resources
- Base future decisions on real quantified history etc.
